Help

How do I buy Computer Insurance on-line?
What is covered ?
What is not covered ?
Is my claim valid if my laptop gets stolen from my car ?
Will Insure & Go pay out cash in the event of a claim ?
What happens if my equipment needs to be replaced because of damage/theft, but the same model is no longer available ?
Is my PC/laptop covered if I am abroad ?
What if I don't see what I want?
Are my Credit Card details safe?
What is Insure & Go's Privacy Policy?
What Guarantee of Quality does Insure & Go offer?
How is Insure & Go regulated?
How to Contact Insure & Go?
Who is Insure & Go?

How do I buy Computer Insurance on-line?

With Insure & Go there are just 6 simple steps to follow:
Enter your travel details into our Instant Quote generator to get an immediate price.
Now click the buy button next to the policy you wish to purchase (click here for help on which policy is best for you).
Refine your quote by telling us how many people are travelling and by selecting additional options to increase your cover or save you money.
Give us your details (name and address) and those of the party travelling with you, (Click here to see our privacy policy).
We summarise the details of the policy you are about to buy, you Confirm that this is what you want.
You are transferred to our secure server at WorldPay where you enter your credit card (or debit card) details.
You can then see and print your certificate of insurance immediately or have us email it to you - we can also post it to you.

What if I don't see what I want?

If you don't see what you want on our web site - or if you have special needs please call us on 0800 083 83 33 (or let us call you). We can usually arrange for special cover and custom policies.

Are my Credit Card details safe?

Here at Insure & Go we use the services of World Pay to process all credit card transactions. World Pay provide a highly secure on-line credit card processing system that is fully endorsed by the Banks. Indeed World Pay is so secure that we here at Insure & Go never get to see you credit card number - all credit card details are encrypted and secured by World Pay for your personal protection.

What is Insure & Go's Privacy Policy?

Insure & Go is fully committed to protecting the privacy and confidentiality of your personal information.

Insure & Go is registered with the Data Protection Commissioner and is fully compliant with the Data Protection Act of 1998 came into force on 1 March 2000.

Insure & Go will only collect, process and review the personal information which we request from you in order to provide you with the insurance quotations you have requested and to determine whether you meet the criteria of the insurance product which you have selected.

Insure & Go will not pass your details to any 3rd party that does not either require them for the purpose of processing your insurance product or have a legal right to request access to such data (e.g. Police and Fraud investigators).

What Guarantee of Quality does Insure & Go offer? - How is Insure & Go regulated?

Insure & Go is fully compliant with the Association of British Insurers (ABI) requirements and we follow the ABI Guidelines for the sale of Travel Insurance.

We also recommend that you read the ABI Advice on Holiday Insurance (You will need an Adobe Acrobat reader to view this) it is an excellent general guide to purchasing travel insurance and keeping safe whilst travelling.

We are also happy to confirm that Insure & Go complies to the ABI code of practice for selling Travel Insurance on the Internet.

Insure & Go is also covered by the terms of Insurance Ombudsman Bureau and is happy to comply with all recommendations of the bureau.

How to Contact Insure & Go?

Please call us for free on 0800 083 83 33 or we can call you - just click here and enter your phone number and we call you !
Alternatively please email us at info@insureandgo.com
Or you can write to us at:

Insure & Go Ltd.
Warners Mill
Silks Way
Braintree
Essex, CM7 3BG.

Who is Insure & Go?

Insure & Go is a specialist insurance broker focused on providing the best value insurance policies in the UK. We do most of our business directly over the web which allows us to keep our premiums to a minimum. All our on-line travel insurance policies are underwritten on behalf of a consortium of Insurers including CGNU Insurance, Royal & Sun Alliance plc and CNA Insurance Company (Europe) Ltd by: Travel and Personal Underwriters Limited.
We also provide specialist policies from other underwriters - call us for details.

What is covered?

Insure & Go provides 'All Risks' worldwide cover against loss/theft and accidental damage.

What is not covered?

Maintenance costs, electrical or mechanical breakdown, wear and tear, fraud and dishonesty, consequential loss and loss or damage caused by sonic bangs are not covered (some of these will be covered under any warranty/extended warranty you may have).

Is my claim valid if my laptop gets stolen from my car?

Yes, the claim is valid if the laptop is stolen from the locked boot of a saloon car, or when concealed under the rear parcel shelf of a locked hatchback or in the spare wheel or other closed compartment of a locked estate car. If the laptop is stolen from anywhere else in the car e.g. the back seat, then your claim is not valid. Evidence of a break-in will be requested.

Will Insure & Go pay out cash in the event of a claim?

No, this is not how the claims procedure works. In the event of total loss Insure & Go will authorise an approved supplier to replace equipment to the same or similar specification up to and including the insured value. In the case of accidental damage Insure & Go will ensure that your claim results in priority authorisation to an approved dealer to repair the equipment.

What happens if my equipment needs to be replaced because of damage/theft, but the same model is no longer available?

Insure & Go will authorise your supplier to replace your old equipment with the model closest to the specifications of your old one.

Is my PC/laptop covered if I am abroad?

Yes, as long as you have provided Insure & Go with a permanent UK address, your equipment is covered when you travel abroad. The only thing that Insure & Go will not cover is the cost of couriers for sending new equipment out to you or collecting old equipment for repair.